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Commercial Framework

Terms of Engagement

What an initial brief represents, and commercial agreements with our firm.

Submitting a brief or form is an informational inquiry and does not constitute a binding contract. When a formal engagement is agreed, the contract is entered with PT. Kawan Kita Solusindo.

You see the written plan, the deliverables breakdown, and the agreed price before any engineering work starts. Search engine optimization work does not include a promised rank. Media budget spent on paid advertising is separate from our professional engineering fee.

You pay against an invoice. The company account is at Bank Neo Commerce. PayPal is also accepted. That PayPal account is in a personal name, and the invoice names that person before you pay.

After handover, we fix faults in the agreed work for at least 3 months. The written plan names the length. On some projects that cover lasts as long as the system is still in use. New features are not part of that cover.

Core Commercial Principles

  • Written Scope Sign-off: All specifications, delivery milestones, and fixed fees are documented and approved prior to commencement.
  • No Hidden Recurring Charges: Code deliverables belong to you upon final settlement without proprietary lock-in.
  • Transparent Boundaries: What is excluded is detailed as clearly as what is included.
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